Homeowners Help Center

Question 1

How Can I Edit My Job Details?

Accepted Answer

Step-by-step instructions on updating or modifying your posted job details, uploading extra information, and notifying interested tradespeople on MyTradesShop.

Question 2

How Do I Cancel My Job?

Accepted Answer

Step-by-step instructions on closing or canceling an active job post on MyTradesShop, removing it from trade feeds, and leaving feedback.

Question 3

Is There a Fee to Post a Job?

Accepted Answer

Posting a job on MyTradesShop is 100% free for homeowners. Learn how our model works and how your contact information is securely shared only with vetted tradespeople.

Question 4

Can I Post Jobs for Multiple Homes Using One Account?

Accepted Answer

Learn how landlords, property managers, and homeowners can post and manage trade jobs across multiple addresses from a single MyTradesShop account.

Question 5

Can I Submit a Review Anonymously?

Accepted Answer

Understand how review privacy works on MyTradesShop, including public anonymity options and confidential feedback reporting.

Question 6

Complaints Against Tradespeople

Accepted Answer

Learn about MyTradesShop's official complaints process, how we investigate disputes, and how we protect homeowners and enforce quality standards.

Question 7

How Can I Get More Tradespeople to Respond to My Job?

Accepted Answer

Discover effective ways to attract qualified tradespeople to your job listing on MyTradesShop by adding rich job details, photos, start dates, and sending direct invitations.

Question 8

Hiring Checklist: Before, During, and After Working with a Tradesperson

Accepted Answer

Essential advice and steps for hiring a tradesperson on MyTradesShop, covering profile vetting, pricing clarity, deposit safety, and post-job reviews.

Question 9

Do You Share My Contact Details with Any Third Party Agencies?

Accepted Answer

Learn about MyTradesShop's strict privacy policy regarding your personal data and how contact information is shared only with shortlisted tradespeople.

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