Every review submitted on MyTradesShop is directly linked to an official job posted on our platform. Because feedback corresponds to a specific completed contract, reviews are never anonymous to the tradesperson who performed the work.

Public Privacy Options for Homeowners

While the hired professional will know which job and customer submitted the review, you can choose to protect your personal identity from the general public on our website:

• Public Anonymity: You can choose to hide your full name and exact address from other visitors browsing MyTradesShop profiles.
• Visible Details: Only your star ratings, general region/town, and written commentary will be published on the tradesperson's public review panel.

Reporting Issues in Confidence

If you need to share sensitive safety concerns, policy violations, or delicate issues regarding a tradesperson without posting public feedback, you can contact our trust and safety team directly.

Reach out in confidence through our Contact Us Page, and our compliance staff will handle your report privately.